1K
Downloads
101
Episodes
Join Debbie Boone, CVPM and CEO of 2 Manage Vets, a veterinary practice management consulting company, as she explores how successful people navigated the path and emerged in a better place when life threw them an unexpected twist. Debbie has been in the trenches of veterinary practice management for over 35 years. Her vast real-world experience, deep management knowledge, and expertise in communication training have helped many practices create the practice they envisioned on the day they first held the keys in their hand. Debbie brings us a podcast full of inspiration and dedication from veterinary professionals across the globe!
Episodes
20 minutes ago
20 minutes ago
In this episode of The Bend, I had the absolute joy of catching up with my longtime friend, Dr. Cyndie Courtney—aka The Jerk Researcher! (Trust me, she’s anything but a jerk.)
Cyndie and I talk all about navigating those tough personal and professional “bends in the road,” and what it means to truly grow through self-awareness, humility, and connection. She opens up about her journey from perfectionism and defensiveness to becoming a compassionate coach and conflict consultant for veterinary teams—and how her experiences shaped her passion for helping others do the same.
We chat about conflict resolution, the emotional weight of leadership, the cost of bad behavior in practice, and how a few safe words and a shift in mindset can change an entire team culture.
🎧 Tune in now and let us know your favorite takeaway from this episode!
Guest Links:
https://www.linkedin.com/in/thejerkresearcher/
Debbie is a practice management consultant and she customizes every practice consultation to your needs. If you need help growing your practice, recharging your vision, or just fine-tuning what’s already great, reach out and connect with Debbie.
Website: https://debbiebooneconsulting.com/
FB: https://www.facebook.com/debbiebooneconsulting/
IG: https://www.instagram.com/debbiebooneconsulting/
LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/
Podcast: https://thebendpodcast.podbean.com/
YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA
Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305
If you would like to help support my efforts to produce these episodes please consider supporting me via patreon. All forms of support are appreciated!
Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant
Wednesday Mar 12, 2025
Wednesday Mar 12, 2025
🚀 Ever wondered how smarter inventory management could transform veterinary practices?
In this episode of The Bend Podcast, I sit down with Emmitt Nantz, MBA, co-founder of Inventory Ally, to talk about streamlining veterinary hospital operations for better efficiency, profitability, and patient care. 🏥🐾
From his early days managing veterinary practices to becoming an expert in operational improvement, Emmitt shares his journey, insights into Six Sigma strategies, and how Inventory Ally is changing the game for veterinary teams. We also dive into the hidden costs of inventory mismanagement, why optimizing cogs (cost of goods sold) is crucial, and how practices can free up resources to invest in their teams. If you’re in veterinary medicine and looking for ways to reduce waste, improve margins, and make your practice run smoother, you don’t want to miss this one! 🎧
Show Links:
https://www.linkedin.com/in/emmitt-nantz/
📺 Watch on YouTube: https://youtu.be/Vv3ECpc-SrE
Debbie is a practice management consultant and she customizes every practice consultation to your needs. If you need help growing your practice, recharging your vision, or just fine-tuning what’s already great, reach out and connect with Debbie.
Website: https://debbiebooneconsulting.com/
FB: https://www.facebook.com/debbiebooneconsulting/
IG: https://www.instagram.com/debbiebooneconsulting/
LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/
Podcast: https://thebendpodcast.podbean.com/
YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA
Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305
If you would like to help support my efforts to produce these episodes please consider supporting me via patreon. All forms of support are appreciated! Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant
Thursday Feb 27, 2025
Thursday Feb 27, 2025
Thursday Feb 13, 2025
Thursday Feb 13, 2025
I had the absolute pleasure of chatting with feline expert Ellen Carozza, LVT—one of only four veterinary technician specialists in feline clinical practice! 🐱✨ Her passion for cats, advocacy for better feline care, and no-nonsense approach to education are nothing short of inspiring. We’re diving into her journey, the Year of the Cat, and why she’s on a mission to change the way we care for our feline friends. 🎙️💙
If you love cats (or just want to learn how to actually handle them the right way in practice), you don’t want to miss this one! Drop everything and hit play now! 🎧👇
If you would like to watch the video, you can do so here: https://youtu.be/3tUPApFFanc
Show Links:
https://www.linkedin.com/in/ellen-carozza-lvt-vts-cp-feline-6585771/
Wednesday Jan 29, 2025
Wednesday Jan 29, 2025
In this special 100th episode of The Bend, I sit down with Dr. Mark Massaro, a veterinarian whose career took an unexpected yet life-changing turn. Mark gets real about his struggles with burnout, impostor syndrome, and mental health, sharing how stepping away from clinical practice was one of the hardest—and best—decisions he ever made. He opens up about the pressure of working in a field that didn’t feel like the right fit and how a simple Facebook message led him to a new passion: veterinary software. Now, as Director of Veterinary Software for Vet Medicate, he’s helping to bridge the gap between veterinary professionals and the technology we rely on every day.
Mark and I dive into the challenges of practice management software, why so many systems feel clunky, and how AI and cloud-based PIMS are shaping the future of vet med. Whether you’re a vet, tech, or manager, this episode is a must-listen for anyone curious about career transitions, mental health, and the role of technology in veterinary medicine.
You can watch the video version here: https://youtu.be/Mchwr2qZOB8
Guest Links:
https://www.linkedin.com/in/markmassarodvm/
https://www.linkedin.com/company/vet-med-management-team/posts/?feedView=all
Wednesday Jan 08, 2025
Wednesday Jan 08, 2025
In this episode of The Bend, I had the pleasure of chatting with Dale Spann, President of the board of directors for the Patterson Foundation and a veteran of the veterinary distribution industry. Dale’s career spans decades, from his start in crop protection to his leadership roles with companies like Patterson and Webster, and his current dedication to giving back through the Patterson Foundation.
We explored how distribution has evolved over the years, the importance of culture in building successful teams, and Dale’s insights on leadership and adapting to change. He shared some of his most memorable career moments, lessons learned, and the values that have guided him through life’s twists and turns.
Guest Links:
https://www.linkedin.com/in/dale-spann-2945327/
www.ourpattersonfoundation.org
Wednesday Dec 18, 2024
Wednesday Dec 18, 2024
In this episode of The Bend, I had the privilege of sitting down with my good friend Debra Hamilton of Hamilton Law and Mediation. Debra is a trailblazer in conflict resolution, especially in matters involving animals, helping pet owners, veterinarians, and other animal professionals navigate disputes with empathy and understanding.
Debra shared her inspiring journey from a career in litigation to her transformative work in mediation, where she focuses on preserving relationships and finding collaborative solutions. We explored the unique challenges of conflicts in the animal industry, the emotional stakes involved, and the critical role of communication in resolving disputes.
If you would like to watch the video version, you can do so here: https://youtu.be/n-9v1Guz3pk
Guest Links:
https://hamiltonlawandmediation.com/
https://www.facebook.com/HLawMediation
Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1
SUBSCRIBE: https://www.youtube.com/@HLawMediation
Wednesday Dec 04, 2024
Wednesday Dec 04, 2024
Wednesday Oct 16, 2024
Wednesday Oct 16, 2024
In this episode of The Bend, I had the pleasure of speaking with Dr. Sonja Olson, a veterinary wellness educator and author. We dive into her incredible journey from practicing emergency veterinary medicine to becoming an advocate for wellness and emotional resilience. Dr. Olson opens up about her experiences with compassion fatigue, the importance of emotional intelligence, and how psychological safety can transform our workplaces. If you're passionate about supporting the well-being of veterinary professionals or just curious about how to create healthier work environments, this conversation is for you. Join us for a thoughtful, inspiring discussion that will leave you with practical tools and a renewed sense of hope.
Guest Links:
https://www.linkedin.com/in/sonja-a-olson-dvm/
Debbie is a practice management consultant and she customizes every practice consultation to your needs. If you need help growing your practice, recharging your vision, or just fine-tuning what’s already great, reach out and connect with Debbie.
Website: https://debbiebooneconsulting.com/
FB: https://www.facebook.com/debbiebooneconsulting/
IG: https://www.instagram.com/debbiebooneconsulting/
LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/
Podcast: https://thebendpodcast.podbean.com/
YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA
Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305
Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant
Wednesday Sep 18, 2024
Wednesday Sep 18, 2024
In this episode of The Bend, I sit down with my longtime friend Dr. Melinda Merck, a forensic veterinarian who’s done incredible work advocating for animals. Melinda shares her journey from small animal practice to becoming a leading expert in veterinary forensics, including her role in the Michael Vick dogfighting case. We talk about the twists and turns that led her to this unique path, her passion for protecting animals, and the difference she's made in the field. I know you’ll find this conversation as inspiring and fascinating as I did!
Guest Links:
www.veterinaryforensics.com
https://www.linkedin.com/in/dr-melinda-merck-84bba113/
Debbie is a practice management consultant and she customizes every practice consultation to your needs. If you need help growing your practice, recharging your vision, or just fine-tuning what’s already great, reach out and connect with Debbie.
Website: https://debbiebooneconsulting.com/
FB: https://www.facebook.com/debbiebooneconsulting/
IG: https://www.instagram.com/debbiebooneconsulting/
LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/
Podcast: https://thebendpodcast.podbean.com/
YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA
Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305
Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant