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Join Debbie Boone, CVPM and CEO of 2 Manage Vets, a veterinary practice management consulting company, as she explores how successful people navigated the path and emerged in a better place when life threw them an unexpected twist. Debbie has been in the trenches of veterinary practice management for over 35 years. Her vast real-world experience, deep management knowledge, and expertise in communication training have helped many practices create the practice they envisioned on the day they first held the keys in their hand. Debbie brings us a podcast full of inspiration and dedication from veterinary professionals across the globe!
Episodes
Thursday May 08, 2025
Thursday May 08, 2025
In this episode of The Bend, I’m thrilled to sit down with fellow CVPM and kindred spirit, Maria Morgan. Maria and I connected over a LinkedIn post, and I quickly realized she was someone who absolutely had to be on the show.
We talk about her unexpected career path—from receptionist in her uncle’s veterinary clinic to co-owning a successful small animal practice in Orange County, California, and now launching Passppaw, a smart new workflow solution to help veterinary teams navigate the often-overwhelming process of international health certificates. And y’all—it’s a game changer.
Maria shares how her time at the Ritz-Carlton shaped her deep understanding of hospitality and how those same client-service principles now influence her approach to veterinary care. She’s passionate about empowering her team (especially CSRs!) and delivering exceptional experiences for clients and their pets.
Whether you’re a practice owner, CSR, or just someone who’s ever wrestled with the headache of an international health certificate, I promise this episode will inspire you to embrace the “bends” in your own journey.
Guest Links:
https://www.linkedin.com/in/mariamorgan/
https://quailanimalhospital.com/
Debbie is a practice management consultant and she customizes every practice consultation to your needs. If you need help growing your practice, recharging your vision, or just fine-tuning what’s already great, reach out and connect with Debbie.
Website: https://debbiebooneconsulting.com/
FB: https://www.facebook.com/debbiebooneconsulting/
IG: https://www.instagram.com/debbiebooneconsulting/
LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/
Podcast: https://thebendpodcast.podbean.com/
YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA
Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305
If you would like to help support my efforts to produce these episodes please consider supporting me via patreon. All forms of support are appreciated!
Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant
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